# Agent Box

> Agent Box is an AI voice agent for websites and phone calls. It answers from business knowledge, follows configured rules, completes approved actions in connected systems, and hands off with context when a person is needed.

**What Agent Box does:** Handles customer conversations across website and phone; answers from reviewed business knowledge; follows configured rules and operating boundaries; completes approved actions in connected systems; and hands off with context when judgment, approval, or help is needed. The managed voice experience combines speech recognition, language-model reasoning, voice synthesis, knowledge, guardrails, and tools. Named connection paths include Twilio, Stripe, Salesforce, HubSpot, Zendesk, Intercom, Google Calendar, Microsoft 365, Slack, WhatsApp Business, Shopify, Zapier, and custom APIs.

**Who Agent Box is for:** Customer-facing teams handling reception, sales intake, appointments, service requests, support, bookings, and other routine requests. It is designed for businesses that want customers to speak naturally while approved actions move through the systems behind the conversation.

**How teams start:** Add and review business knowledge, define one workflow and its guardrails, connect the systems and approved actions that workflow needs, test the complete path, then publish on website or phone. Add more workflows and custom integrations as the rollout grows.

**Conversation review:** When transcripts are enabled, teams can review them with conversation outcomes in the Agent Box app. The records can support quality review, recurring-question analysis, knowledge improvement, and prepared follow-up.

**Product boundaries:** The website voice experience uses an asynchronous Agent Box embed with an organization and publishable site key. Each deployment defines its systems, permissions, actions, disclosure, transcript availability, and retention. Starter is $36 USD per month with 200 included voice minutes and 1.96¢ additional usage per minute. Premium is $76 USD per month with 300 included voice minutes and 0.98¢ additional usage per minute. Custom plans cover business-specific integrations, use cases, capacity, permissions, and rollout. Exact plan entitlements and applicable charges are shown before purchase. Standard capacity is 2 simultaneous live conversations per Agent Box. Third-party, phone-carrier, tax, higher-capacity, and custom-integration charges may apply.

**Example workflows:** The public site shows reception and call handling, sales intake, service operations, customer support, hotel booking, and appointment scheduling. These examples illustrate configured paths rather than identical behavior in every deployment.

**Source policy:** The canonical public pages below are the primary source for Agent Box marketing facts. Sign-up, login, embed, and media services are operational routes, not separate public Agent Box entities. Configuration, integration actions, transcript availability, plan terms, and applicable charges can vary by deployment.

## Canonical public sources

- [Agent Box overview](https://agent.quickdial.ai/): Product definition, customer value, workflows, plans, and launch path.
- [Live Agent Box guide](https://agent.quickdial.ai/#demo): A live voice conversation about Agent Box, its use cases, setup, integrations, and pricing.
- [How Agent Box works](https://agent.quickdial.ai/#growth): Reception, sales, service, and support workflow examples.
- [Integrations](https://agent.quickdial.ai/#integrations): Named connections, business-system categories, and the custom integration path.
- [Conversation review](https://agent.quickdial.ai/#examples): Transcript and outcome review when transcripts are enabled.
- [Deployment](https://agent.quickdial.ai/#deploy): Website embed, knowledge, workflow, phone, and testing sequence.
- [Pricing and capacity](https://agent.quickdial.ai/#pricing): Starter, Premium, Custom, usage rates, and standard capacity.
- [Buyer questions](https://agent.quickdial.ai/#faq): Direct answers about channels, workflows, integrations, handoff, and pricing.
- [Privacy](https://agent.quickdial.ai/privacy/): Public-site analytics, microphone, and product-workflow privacy information.

## Product and company links

- [Quickdial](https://quickdial.ai/): Parent voice AI company.
- [About Quickdial](https://quickdial.ai/about/): Company information.
- [QuickVoice API](https://voice.quickdial.ai/): Developer voice API product.